FAQs
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At EliteCare Home Health, we take pride in being a locally owned and operated business, dedicated to providing compassionate, personalized care to the Twin Cities community. With a deep commitment to excellence, we’ve built a legacy of trust, integrity, and heartfelt service that sets the gold standard in home care.
We understand that home is more than just a place—it’s where memories are made, comfort is found, and lives flourish. That’s why we offer tailored, non-medical care designed to enhance well-being and independence while honoring the unique needs of every individual we serve.
Whether assisting with daily tasks, offering companionship to combat isolation, or ensuring smooth recovery transitions, our caregivers bring a personal touch to everything they do. By blending professionalism with warmth, we create a supportive environment that promotes dignity and peace of mind for clients and their families alike.
Being part of this community means everything to us. We are driven by a passion for making a meaningful difference in the lives of those we serve, delivering care that reflects the values and heart of our region.
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Yes, we can provide care you call home. This can be residential or facility-based, including hospitals, skilled nursing facilities, rehabilitation centers, and assisted living communities.
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Not at all. Our services evolve as you do. We evaluate your needs on weekly basis and adjust based on what you, family members, and healthcare provider need. This is also reflected in our contract.
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All of our caregivers have successfully completed Home Care training, passed an extensive criminal background check, and are fully insured. We are very selective and only team up with caregivers who are passionate about what they do, and are aligned with our values.
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Our services are tailored to your needs. Whether you or your loved one need a little help or a lot; we work with you to customize a plan that bests suits you.
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Family members play a critical role in developing and maintaining an optimal in-home care experience for their loved one. We believe communication is key. We will proactively share progress, observations and/or concerns directly with the responsible family member as often as needed, or requested.
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Based on your customized plan of care, your caregiver is matched with your schedule requests, and the caregiver’s availability, skills, personality, and interests in order to provide you the in-home care experience that best meets your needs.
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Our service agreement is clear and transparent, there are no hidden fees. The most typical additional cost you may incur is mileage when you ask your caregiver to run errands in their vehicle.
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We accept all major credit cards and offer electronic funds transfer options. We will explain our procedures and available payment options in more detail at the time you establish your service agreement.
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Our team will try to get back to you as soon as possible, even after hours. We advise you to call 911 if you need immediate emergency assistance.